Specified Commercial Transaction Act

  • Company name : Hemskor Ltd.

  • General Manager : Hidenori Hemuki

  • Location : 2539-49, NagasakaKamijo, Nagasaka-cho, Hokuto-City, Yamanashi 408-0021, Japan

  • Phone / FAX : (+81)551-35-9224

                          Reception hours Mon-Fri, 10:00 a.m. to 5:00 p.m. (JST)

                         (Closed on Saturdays, Sundays, holidays, New Year holidays, Golden Week, and Obon festival

                          We will inform you about holidays other than that in the News section of the top page)

                          If you have any questions outside of these hours, please contact us by e-mail.

  • Email address : hemuki@hemskor.com

  • Sales URL :  https://www.hemskor.com

  • Product sales price : Please refer to each product page. Please pay the bank transfer fee when you make a bank transfer in Japan. Shipping fees are charged for each prefecture in Japan. Please note that shipping costs and Paypal transaction fees will be charged for international shipments. The 10% consumption tax will not be charged.

  • Sales quantity : 1 piece or more

  • Delivery time : In case of bank transfer, it will be delivered after payment is confirmed. In the case of credit card payment, it will be delivered within 10 days after the 3rd day from the order date. If it takes more than 10 days to deliver, we will inform you by email.

  * If it takes more than 10 days to deliver the made-to-order product, we will contact you by email.

  • Application expiration date : Within 5 days after ordering (excluding Saturdays, Sundays, and holidays). If you wish to pay by bank transfer, please do so within 5 days after the order confirmation (after the automatic email is sent). If we do not receive payment within 5 days after the order is confirmed, we will cancel the order. 

  • Defective items and returns : Defective items must be returned or exchanged within 7 days of delivery. First of all, please contact us by e-mail within 3 days from the date of arrival of the product. Please note that we cannot accept returns or exchanges without notification.